AI voice agent for private clinics and medical practices

Together with you, we define which symptoms count as urgent, such as chest pain, difficulty breathing or loss of consciousness. When a patient mentions them, Linia does not book a regular appointment, but immediately tells them to call emergency services or transfers the call to the clinic's doctor on duty, if you have one.

Yes. Linia knows each specialist's schedule, how long individual examinations take and on which days certain diagnostics are done. We connect it to the calendar or scheduling software your clinic uses, so it sees real free slots and never books two patients with the same doctor at the same time.

Yes, according to the price list you give us. Linia gives the price of an individual examination, ultrasound, lab tests or a package and mentions anything you have defined, for example that additional tests are charged separately. When you change your price list, we update the script, so patients always hear current prices.

According to the rules you set. Linia can say how long certain tests usually take and how results are collected, at the desk or by email. If the clinic is connected to a system that shows result status, it can confirm that a result is ready, but it never reads results over the phone.

Calls are processed on a secure platform, and summaries are visible only to people the clinic designates. Linia never shares patient information with third parties, does not confirm whether someone is being treated with you and asks only for the details needed for booking: name, phone number and type of examination.

Usually from a few days to two weeks, depending on the number of specialists and the scheduling software you use. Most of the time goes into aligning schedules and price lists and testing emergency scenarios with your staff. The clinic's phone number stays the same, so patients do not have to change anything.