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Return on investment in the first month
The mechanic is under a car on the lift, hands covered in oil, and the phone on the workshop wall rings again. Linia AI, the voice agent for auto repair shops, answers instead: it asks for the make, model and year of the vehicle, what kind of service is needed, and books a slot in the workshop. Your mechanics keep working and no car owner is left without an answer.
Workshop and calls
In an auto repair shop, the phone rings most when nobody can answer. Mechanics are under vehicles, running diagnostics or assembling an engine, and they cannot drop the job for a call. In autumn and spring the tire change season starts and calls pile up from early morning. Owners call to ask about free slots, whether the car is ready and how long the repair will take. When nobody answers, they book with another shop or show up unannounced and wait in the workshop, which throws off the whole day’s schedule.
As an AI voice agent for auto repair shops, Linia AI takes over all of these conversations. It answers every call, both at the busiest moments and when the workshop is closed. It asks for the make, model, year and mileage, tells the difference between a minor service, a major service, a tire change and a fault that needs inspection, and books the job into the workshop calendar with the time it really takes. This AI assistant knows what a day in a repair shop looks like, and at the end the mechanic gets a list of booked vehicles with a description of each problem.
Linia does not diagnose over the phone and does not promise a repair price before a mechanic has seen the vehicle. It also does not judge whether a car is safe to drive. If a driver reports brake failure or smoke coming from the engine, it immediately transfers the call to the shop manager or the mechanic on duty. The owner gets a full schedule with no empty hours on the lift, and the mechanics work without constantly wiping their hands and running to the phone. The workshop runs faster and customers get an answer when they need one.
We set up the Linia AI agent around the services you offer, your workshop capacity and the vehicle brands you service.
Inbound and outbound calls
Linia AI takes calls from vehicle owners and calls them itself when an appointment needs confirming or a car is ready.
Asks about the vehicle and the type of job, finds a free slot and books it into the workshop calendar.
Books seasonal tire changes, records the tire size and asks whether the owner is bringing their own tires.
Records the symptoms the driver describes, such as a strange noise, a warning light or jerking, and books a diagnostic check.
Says whether the vehicle is ready, how late the workshop is open and when the car can be picked up.
Calls or texts the owner the day before the service and confirms they are coming at the agreed time.
Tells the owner the repair is finished, says how late the workshop is open and arranges a pickup time.
Calls customers whose scheduled service is coming up according to your records and offers them a free slot.
Before the season, lets regular customers know that bookings for winter or summer tire changes are open.
See how a day in the workshop changes when the phone no longer depends on your mechanics.
Without an AI agent
Implementation
From the first conversation to the first real call, there are four simple steps. We handle all the technical work, and you decide how Linia talks to your clients.
Return on investment in the first month
Ready to talk to artificial intelligence
Always available
More than 250 tools ready to integrate with your AI agents on our platform.
Answers to the questions owners and managers ask us most often before they bring an AI voice agent into their business.
More industries
We have tailored Linia to 20 industries, each with its own conversation script and rules. Choose yours and see what an AI voice agent can do for your business.
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