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Return on investment in the first month
It is January, new members are signing up at reception, a trainer is leading a group class, and the phone keeps ringing with questions about prices and schedules. Linia AI, the voice agent for gyms and fitness centers, answers those questions, books trial sessions and personal training appointments, and records membership freeze requests. Your front desk can focus on the people who are already in the gym.
Reception under pressure
There are a few periods in a gym when the phone never stops. Early January brings a wave of people with New Year’s resolutions, and a similar wave arrives in September and before summer. The receptionist is signing up new members, issuing cards and explaining the rules, while trainers are leading group classes and cannot pick up. Unanswered calls usually come from people who have just decided to start. If nobody answers, that decision quickly ends up at another gym or gets postponed to next month.
As an AI voice agent for gyms and fitness centers, Linia AI takes the calls your front desk cannot get to. It explains your membership types and what each includes, gives the day’s group class schedule, books trial sessions and adds personal training sessions to each trainer’s calendar. For existing members, it takes requests to freeze a membership because of travel or illness and passes them on to management. As an AI assistant that answers calls automatically, Linia is available early in the morning and late in the evening, when reception is closed.
Linia does not create workout or nutrition plans and does not advise members on how to train after an injury or with a health condition. It refers them to a trainer or a doctor. It does not approve discounts or exceptions to freeze rules, but records such requests for management. If someone calls about an injury or feeling unwell at the gym, the call goes straight to staff, and in an emergency Linia tells them to call emergency services. The owner gets more sign-ups, and trainers stay on the floor with the people they coach.
We tailor the Linia AI agent to your membership types, group class schedule and the rules that apply to members.
Inbound and outbound calls
Linia AI takes calls from future and existing members and calls them itself when needed.
Explains membership types, what they include and which rules apply, according to the price list you have defined.
Asks about the person's goals and experience and books a trial session with an available trainer at a time that suits them.
Says which group classes are on today and tomorrow, who leads them and whether there are spots left.
Takes freeze requests, records questions about cards or payments and passes them on to reception.
A few days before a membership expires, reminds the member to renew and answers questions about packages.
Reaches out to members who have not come in for a while, asks whether they want to book a session and records the reason.
The day before a trial session, confirms attendance and reminds the person what to bring, from trainers to a towel.
Lets members know about a new group program or a change in the schedule, with their prior consent.
The biggest difference shows in January, but also on every ordinary afternoon at reception.
Without an AI agent
Implementation
From the first conversation to the first real call, there are four simple steps. We handle all the technical work, and you decide how Linia talks to your clients.
Return on investment in the first month
Ready to talk to artificial intelligence
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More than 250 tools ready to integrate with your AI agents on our platform.
Answers to the questions owners and managers ask us most often before they bring an AI voice agent into their business.
More industries
We have tailored Linia to 20 industries, each with its own conversation script and rules. Choose yours and see what an AI voice agent can do for your business.
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