AI voice agent for beauty and aesthetic salons

There is a separate rule for these calls. Linia records what the client describes and immediately transfers the call to the beautician or the responsible person. If it involves difficulty breathing, severe swelling or another emergency, Linia tells her to call emergency services right away and does not try to assess the symptoms.

We keep a waiting list by treatment and beautician. When a client cancels, Linia calls or texts the people waiting for that treatment in order and offers them the freed slot. The first to confirm gets it, and the calendar updates automatically. You get a short message about the change.

Yes. In the calendar, each beautician has her own schedule and list of treatments she does. If a client asks for her usual beautician, Linia offers only that person's free slots. If she is fully booked, Linia suggests another beautician or the next available slot with the same person. At the end of the call, the client gets an SMS confirmation with the beautician's name.

Yes, if we add it to the script. Linia clearly tells the client how far in advance she needs to cancel and what happens to a deposit or voucher, exactly as you have defined it. It does not negotiate exceptions. It records such requests and passes them on to the responsible person at the salon.

We recommend that Linia introduces itself as the salon's virtual assistant at the start of the call. Clients accept it quickly, because they get an answer right away and an appointment without waiting. The voice is natural and female, and the conversation flows in a relaxed tone that matches the style of your salon.

Yes. In the summer, salons in tourist areas get calls from visitors who want a manicure, waxing or a facial during their holiday. Linia speaks English, German, Russian and many other languages, offers free slots and sends a confirmation, and a short summary of every call arrives in your inbox.